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Terms & Conditions

MONOPOLY Casino > Terms & Conditions
Last updated: 07/05/2026
Relevance verified: 21/05/2026

1. About These Terms

These Terms and Conditions govern your use of MONOPOLY Casino, operated by Evoke Gaming Ltd, with its registered address at Level 3, One Canada Square, London, E14 5AA, United Kingdom. By creating an account or placing a wager on monopoly-uk-casino.com, you confirm that you have read, understood, and agreed to everything set out in this document. If any part of these terms is unclear, please contact us at welcome@monopoly-uk-casino.com or call +44 20 7963 8420 before proceeding.
These Terms apply alongside our Privacy Policy, Cookie Policy, Responsible Gambling Policy, and any promotion-specific terms published on the site. Where those documents conflict with these Terms, these Terms take precedence unless we have stated otherwise in writing.
We may amend these Terms at any time. Material changes will be communicated to registered players by email or by a notice displayed upon login. Continued use of the platform after a change has been notified constitutes acceptance of the revised Terms.

2. Regulatory Information and Licensing

MONOPOLY Casino operates under licence number GCl 38905 issued by the UK Gambling Commission. Evoke Gaming Ltd is fully licensed and regulated under the terms of that licence, which requires compliance with the Gambling Act 2005 and all applicable secondary legislation and Commission guidance.
The UK Gambling Commission can be reached at:

Our licence does not extend to jurisdictions where online gambling is prohibited or restricted. It is your responsibility to verify that accessing and using this platform is lawful in your jurisdiction before registering.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years of age to register and play at MONOPOLY Casino. We carry out age verification checks during registration and before processing any withdrawal request. Supplying false information about your age constitutes a material breach of these Terms and may result in account suspension, forfeiture of any balance, and referral to the relevant authorities.
We employ age estimation technology and may request documentary evidence of age at any stage. Until age verification is complete, withdrawal of any winnings will not be permitted.

3.2 Residency and Restricted Territories

MONOPOLY Casino accepts players who are physically located in the United Kingdom and are legally entitled to participate in remote gambling under UK law. We reserve the right to block access from territories where our services are not permitted. Attempting to circumvent geographic restrictions, including through the use of VPN or proxy services, is a breach of these Terms and may result in immediate account closure.

3.3 Account Creation

Each individual may hold only one account with MONOPOLY Casino. Opening duplicate accounts is not permitted and any secondary accounts identified will be closed, with balances reviewed in accordance with the circumstances. When you register, you must provide accurate information including your full legal name, date of birth, residential address, and valid contact details. You are responsible for keeping this information current.
You are also responsible for maintaining the security of your login credentials. You must not share your password with any third party. We will not be liable for losses arising from unauthorised access to your account where you have failed to keep your credentials secure.

4. Deposits, Withdrawals, and Payment Processing

4.1 Accepted Payment Methods

MONOPOLY Casino accepts the following payment methods for deposits and withdrawals (subject to availability at the time of your transaction):

  • Visa debit card
  • Mastercard debit card
  • Apple Pay
  • Google Pay
  • Bitcoin
  • Ethereum
  • USDT (Tether)

In accordance with the UK Gambling Commission’s guidance that came into force in April 2020, deposits using credit cards are not accepted. Debit cards remain available; credit cards do not.

4.2 Deposit Processing

Deposits made by debit card and digital wallets are credited to your account immediately upon confirmation. Bank transfer deposits may take between one and three business days. Minimum and maximum deposit amounts are displayed at the point of transaction and may vary by payment method.

4.3 Withdrawals

Withdrawal requests are processed as follows:

  • Debit card withdrawals: within one to three business days of approval
  • Cryptocurrency withdrawals: within 24 hours of approval in most cases
  • Bank transfer withdrawals: between three and five business days

Before any withdrawal is processed, your account must pass identity verification as described in Section 5. Withdrawals are paid using the same method as the corresponding deposit wherever technically possible.
We reserve the right to carry out additional checks on withdrawal requests that appear unusual in size, frequency, or pattern. These checks are carried out in compliance with our anti-money laundering obligations and the requirements of UK law.

4.4 Minimum Withdrawal

The minimum withdrawal amount is displayed in the cashier at the time of your request and is subject to change. Requests below the minimum threshold will not be processed and will be returned to your account balance.

5. Identity Verification (Know Your Customer)

Evoke Gaming Ltd is required by law to verify the identity of all players before permitting withdrawals. This is not optional; it is a legal obligation under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, as well as a condition of our UKGC licence.
You may be asked to provide one or more of the following:

  • A valid government-issued photo ID (passport, UK driving licence, or national identity card)
  • Proof of address dated within the last three months (utility bill, bank statement, or official correspondence)
  • Proof of the payment method used for deposit (such as a photograph of the relevant card or a screenshot of your e-wallet account)
  • Source of funds documentation if your deposit or wagering activity reaches certain thresholds

We recommend uploading your documents at registration rather than waiting until you request a withdrawal. Accounts that have not completed verification will have withdrawals held pending successful completion of checks. We will not be liable for delays caused by failure to provide the requested documentation promptly.

6. Bonuses, Promotions, and Free Spins

6.1 General Bonus Conditions

All bonuses and promotional offers available at MONOPOLY Casino are subject to specific terms that are published alongside each offer. You must read those terms before claiming any bonus. By claiming a bonus, you agree to those specific terms in addition to these Terms and Conditions.

6.2 Wagering Requirements

Bonuses credited to your account are subject to wagering requirements. The wagering requirement specifies the total value of qualifying bets you must place before any winnings derived from a bonus become eligible for withdrawal. The applicable multiplier for each offer is stated in the relevant promotion terms.
Not all games contribute equally to wagering requirements. Slots typically contribute 100% of each bet towards the requirement. Live casino table games, video poker, and certain other game categories may contribute at a lower rate, sometimes as little as 10%. The full contribution schedule is published in the promotion-specific terms for each offer.

6.3 Maximum Bet During Bonus Play

Whilst a bonus is active on your account, the maximum permitted stake per bet or per spin is £5 unless a lower limit is specified in the relevant promotion terms. Placing bets above this limit during an active bonus period constitutes a breach of these Terms and may result in the bonus and any associated winnings being forfeited.

6.4 Free Spins

Free spins are awarded on specified games and cannot be used across the general slot library unless the promotion terms state otherwise. Winnings generated from free spins are typically subject to a cap that is stated in the relevant offer terms. Winnings above that cap are not credited. Any winnings credited from free spin play carry their own wagering requirement before they become withdrawable.

6.5 Bonus Expiry

All bonuses and any associated free spins expire at the time stated in the relevant promotion. Unused bonus funds and any winnings derived from them will be forfeited on expiry. It is your responsibility to be aware of expiry dates and to use any bonus within the permitted window.

6.6 Abuse of Promotions

We reserve the right to withhold, cancel, or claw back bonuses if we have reasonable grounds to believe that a player or a group of players is exploiting promotions in a way that is inconsistent with fair play. Indicators of promotional abuse include, but are not limited to, the creation of multiple accounts to claim the same offer, coordinated low-risk betting patterns designed to clear wagering requirements with minimal variance, or the use of automated software to interact with games.

7. Responsible Gambling

7.1 Our Commitment

MONOPOLY Casino is committed to promoting responsible gambling in accordance with the Gambling Act 2005 and UKGC licence conditions. Gambling is intended to be an enjoyable leisure activity. We actively work to prevent gambling from causing harm.

7.2 Player Protection Tools

All registered players have access to the following tools through their account settings:

  • Deposit limits – set daily, weekly, or monthly caps on how much you can deposit. Reductions take effect immediately; increases require a 24-hour cooling period.
  • Loss limits – cap the total amount you can lose within a defined period.
  • Session time limits – receive a notification and automatic logout after a set period of play.
  • Reality check notifications – reminders displayed at intervals of your choosing showing how long you have been playing and your net position during that session.
  • Cool-off periods – temporarily suspend access to your account for between 24 hours and six weeks without triggering a formal self-exclusion.
  • Self-exclusion – close your account to gambling for a minimum of six months, with the option to extend to five years or permanently. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.

7.3 GamStop

MONOPOLY Casino is registered with GamStop, the UK’s national self-exclusion scheme administered by the National Online Self Exclusion Scheme Ltd. If you have registered with GamStop, your exclusion will be enforced on this platform automatically. You can register with GamStop at www.gamstop.co.uk.

7.4 Support Organisations

If you are concerned about your gambling or that of someone you know, free and confidential support is available from:

  • BeGambleAware – free help and support at begambleaware.org
  • GamCare – counselling and information at gamcare.org.uk
  • Gambling Therapy – international online support at gamblingtherapy.org

8. Gameplay Rules and Fair Play

8.1 Game Integrity

All games available at MONOPOLY Casino use certified Random Number Generator (RNG) technology or live dealer systems supplied by regulated third-party providers including Evolution Gaming, Playtech Live, Play’n GO, PG Soft, BGaming, Evoplay, Ezugi, and others. Game outcomes are generated independently and are not influenced by the casino.
Return-to-player (RTP) percentages for each game are displayed within the game information panel. RTPs are calculated over large numbers of rounds and represent long-term statistical averages rather than outcomes for any single session.

8.2 Malfunctions

In the event of a technical malfunction during a game round, any bet affected by the malfunction will be void and the wagered amount returned to your account balance. We are not liable for losses arising from technical failures beyond our reasonable control. If you experience a malfunction, please cease play on that game and contact our support team immediately.

8.3 Collusion and Cheating

Any form of collusion, use of prohibited software (including bots, scripting tools, or any automated play mechanism), chip dumping, or other activities designed to gain an unfair advantage are strictly prohibited. Where we identify such activity, we will close the relevant account or accounts, withhold any balance, and report the matter to the UK Gambling Commission if appropriate.

9. Account Suspension and Closure

9.1 Our Right to Suspend or Close Accounts

We reserve the right to suspend or close a player account at our discretion in the following circumstances:

  • Breach of any provision of these Terms and Conditions
  • Provision of false, inaccurate, or misleading information during registration or verification
  • Suspected fraudulent activity, money laundering, or other criminal conduct
  • Identification of a player as being under 18 years of age
  • Identification of a player who has self-excluded via GamStop or directly with us
  • Receipt of a court order or regulatory direction requiring action on the account
  • Any other reason required by law or regulatory obligation

Where an account is closed due to a breach by you, any pending withdrawals may be withheld pending investigation. Where closure is at our initiative and no breach has occurred, your withdrawable balance will be returned to you using your preferred payment method.

9.2 Player-Initiated Closure

You may close your account at any time by contacting our support team. If you wish to close your account due to concerns about your gambling, please indicate this so that we can apply appropriate responsible gambling protections and refer you to support services. An account closure for responsible gambling reasons will be treated as a self-exclusion and handled in accordance with Section 7.2.

10. Privacy and Data Protection

Evoke Gaming Ltd processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The lawful bases for processing, the categories of data collected, your rights as a data subject, and details of how we share data with third parties are set out in our Privacy Policy, which forms part of your agreement with us.
We collect and process your data for the purposes of operating your account, complying with our legal obligations (including anti-money laundering checks and UKGC licence conditions), providing customer support, and communicating promotional offers where you have given consent or we have a legitimate interest to do so.
You have the right to request access to your personal data, to correct inaccuracies, to request deletion in certain circumstances, and to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.

11. Intellectual Property

All content on this website, including but not limited to the MONOPOLY Casino brand name, logo, game interfaces, graphics, text, and software, is the property of Evoke Gaming Ltd or its licensors (including Hasbro, Inc. in respect of MONOPOLY-related intellectual property). You are granted a limited, non-exclusive, non-transferable licence to access and use this content for personal, non-commercial purposes only.
Reproducing, distributing, publicly displaying, or creating derivative works from any content on this platform without prior written permission is prohibited. Scraping, data mining, or systematic extraction of content is also prohibited.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Evoke Gaming Ltd’s total liability to you in respect of any losses or damages arising from your use of MONOPOLY Casino shall not exceed the total net deposits you have made to your account in the 12 months preceding the event giving rise to the claim.
We are not liable for:

  • Losses caused by events outside our reasonable control, including internet outages, server failures, or interruptions caused by third-party systems
  • Losses arising from your use of automated software or tools in connection with our games
  • Indirect or consequential losses of any kind, including loss of profits or loss of opportunity
  • The content or practices of any third-party websites linked from this platform

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter where liability cannot be excluded by law.

13. Disputes and Complaints

13.1 Internal Complaints Process

If you have a complaint about any aspect of your experience at MONOPOLY Casino, please contact our support team in the first instance. You can reach us by:

We aim to acknowledge all complaints within 24 hours and to provide a full response within eight weeks. Complex matters involving detailed transaction analysis may take longer, and we will keep you informed of progress.

13.2 Alternative Dispute Resolution

If you are not satisfied with the outcome of our internal complaints process, you have the right to refer your complaint to the Independent Betting Adjudication Service (IBAS), which is our appointed Alternative Dispute Resolution (ADR) provider. IBAS adjudication is free to players and its decisions are binding on us. You can submit a complaint to IBAS at www.ibas-uk.com.
You may also contact the UK Gambling Commission directly if you believe we have acted in breach of our licence conditions.

13.3 Governing Law

These Terms are governed by the law of England and Wales. Any dispute that cannot be resolved through the channels described above shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Anti-Money Laundering

MONOPOLY Casino is required to comply with the Proceeds of Crime Act 2002, the Terrorism Act 2000, and the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. We maintain an anti-money laundering programme that includes customer due diligence checks, enhanced due diligence for higher-risk customers, ongoing transaction monitoring, and a legal obligation to report suspicious activity to the National Crime Agency (NCA) where required.
We may request documentation establishing your source of funds or source of wealth at any point during your relationship with us. This is not a reflection of any suspicion towards you as an individual; it is a legal requirement applied consistently across our player base in accordance with a risk-based approach.
Failure to provide requested documentation within a reasonable timeframe may result in the suspension of withdrawals or account closure, with any held balance dealt with in accordance with applicable law.

15. Taxation

MONOPOLY Casino does not deduct tax from winnings paid to UK players. Under current HMRC rules, gambling winnings are not subject to income tax or capital gains tax for UK residents. However, tax laws change, and the treatment of winnings may differ depending on your individual circumstances or the nature of your gambling activity. We strongly recommend seeking independent tax advice if you are uncertain about your obligations.
We are not responsible for any tax liability you incur as a result of gambling with us.

16. Communication Preferences

By registering an account, you agree to receive transactional communications from us, including account notifications, verification requests, and security alerts. These are not optional as they are necessary for the operation of your account.
Marketing communications, including promotional emails and push notifications from our mobile app, are sent only where you have opted in or where we have a legitimate interest to contact you about similar services you have already used. You can update your marketing preferences at any time through your account settings or by contacting us directly.

17. Responsible Advertising

All marketing and promotional material published by MONOPOLY Casino complies with the UK Code of Non-broadcast Advertising and Direct and Promotional Marketing (CAP Code), the BCAP Code where applicable, and UKGC advertising guidance. We do not direct gambling advertising at individuals we know or suspect to be under 18, or at individuals who have self-excluded from gambling.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, Responsible Gambling Policy, and any applicable promotion-specific terms, constitute the entire agreement between you and Evoke Gaming Ltd in relation to your use of MONOPOLY Casino. They supersede any prior representations, discussions, or agreements made in connection with the platform.
If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

19. Contact Us

If you have any questions about these Terms and Conditions, please reach out to us through any of the following channels:

Our customer support team is available 24 hours a day, seven days a week, via live chat on the website.

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